Doris ‘Dot’ Williams was referred to the Inpatient Unit in December 2022 following a month long stay at Royal Bolton Hospital.

“I came in last week and it’s fantastic. Absolutely fantastic. I was a bit reluctant when they suggested I came here, but I made the decision and I made the right one. They couldn’t have fetched me to a better place if they’d tried. It’s been wonderful. I’m so grateful for this place. I’d recommend it to anybody.

“Everybody’s lovely, you can’t fault the staff whatsoever. They’ll do anything. Nothing’s too much trouble, nothing at all. I’ve never met people like them in all my life. They’re very special people. They’re dedicated. They have feelings.

“I was in the hospital for about 4 or 5 weeks and they did their best for me but it’s not like this. It’s fabulous.”

Doris’ brother, John, had been helping to care for Doris in her home before she was admitted to the hospital and then the hospice.

“I came to see her when they fetched her in. The lady on the desk showed me where she was, and I walked in and the first thing my sister said was, “I love it here.

“It’s a big relief for me and the other family. We’ve been trying to cope at home having carers in, but we’re not trained to cope with these things are we, so it’s difficult. We got by but only just. Dot realised that which is why she accepted the offer.

“As soon as you walk in, everyone’s greeting you and is so friendly and helpful and kind. There’s nothing that’s too much trouble. It’s marvellous. You can’t say enough about it, and I already know I’m going to be doing fundraising for this place, as I know that’s how they run. On donations.”