Are you highly organised, experienced and motivated Administrator looking to make a difference supporting the retail team of a well-loved local charity?

The Income Generation and Communications team currently aims to raise £4 million a year to support the work of Bolton Hospice. Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, we consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.

Our ten charity shops, located all across the Borough of Bolton, as well as our Online Sales Office and Café, aim to provide regular and sustainable sources of income to support the work of Bolton Hospice.  Each outlet helps us generate the vital income we need to provide expert care and support for local people and their families and the successful candidate will support the shops team in doing this.

£18,005 - £19,337 p.a.

Full Time 37.5hrs per week

The Role

You will provide an effective and efficient administrative service to the retail team within the hospice, ensuring that the retail operation runs smoothly and competently.  This is a varied role, based within the busy fundraising office, supporting our team of shop managers, collection and delivery operatives and volunteers.  You will be the first point of contact for all retail enquiries received by telephone or email and will be expected to provide excellent customer service at all times. 

What you need:

You must be a highly organised and experienced administrator, used to dealing with the public and, ideally, with experience of working with volunteers, although this is not essential.  The ability to manage your time and prioritise your own workload effectively, as well as being able to use your initiative, is especially important.  We are looking for someone with excellent communication skills and well-developed interpersonal skills, with the ability to communicate effectively with a wide range of people.  You will have the ability to remain calm and assertive under pressure.

Why Bolton Hospice?

You will be working within a friendly and committed team in modern, open plan offices. Working together with the retail team and reporting to the Head of Retail, you’ll have the opportunity to use your skills to make a real impact. We offer our employees an attractive benefits package, including generous annual leave (starting at 35 days a year including bank holidays), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.

Closing Date for Applications:  Sunday, 6th June 2021

Interviews will be held on 11th June 2021

To apply please download the job description and an application form & email applications to recruitment@boltonhospice.org

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone.
Any offer of employment will be subject to a satisfactory DBS check.
Bolton Hospice has a No Smoking Policy.